Care You Can Always Count On

Care You Can Count On

Complete Care Assist is an NDIS provider delivering supports across Brisbane, Moreton Bay, the Gold Coast and Sunshine Coast regions.

We support participants with a variety of disabilities, including those living with Parkinson’s disease, Motor Neurone Disease, Muscular Dystrophy, Multiple Sclerosis, stroke recovery, Acquired Brain Injuries, ASD, Multi System Atrophy and complex behaviours.

We provide consistent care teams, the highest quality care, direct real-time communication and meaningful relationships that hold your whole support network together.

Care That Holds Your Network Together

Complete Care Assist offers dedicated, person-centred assistance for those living with complex medical and behavioural needs.

 

Participants are carefully matched with a reliable, highly trained and consistent team of support workers, building genuine relationships that provide peace of mind for both participants and families.

 

Direct, personal contact and communications ensures there are no call centres and no delays.

 

Support extends beyond daily routines, forming a vital link with allied health professionals and other key stakeholders to ensure collaboration and the right supports are always in place.

What They Say About Us

Robert Fox

GUEST

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Jenny Hob

GUEST

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Programs With A Difference

Complete Care Assist holds regular get togethers and events where participants and support workers come together to foster a sense of community. Come join us to learn more about being a part of our amazing community.

Our NDIS Services

Daily Personal Activities

Support for daily routines, helping build confidence and independence within familiar home surroundings.

Community Access

Support to stay connected through outings, appointments, and community engagement tailored to your interests.

Palliative Care

Compassionate, respectful care designed to maintain comfort, dignity, and emotional well-being during life’s final stages.

Personal Care

Dignified personal care including bathing, hygiene, and overnight assistance, centred around comfort and respect.

Daily Life Skills & Personal Activities

Support to develop essential life skills including budgeting, cooking, and time management to enhance independence.

Household Tasks

Assistance with cleaning, laundry, and home upkeep, ensuring a welcoming, healthy, and secure living space.

Our NDIS Services

Daily Personal Activities

Support for daily routines, helping build confidence and independence within familiar home surroundings.

Self Care

Dignified personal care including bathing, hygiene, and overnight assistance, always centred around comfort and respect.

Personal Domestic Activities

Everyday support with household tasks, creating a safe and comfortable environment to suit individual needs.

Household Tasks

Assistance with cleaning, laundry, and home upkeep, ensuring a welcoming, healthy, and secure living space.

Access Community Social

Support to stay socially connected through outings, appointments, and community engagement tailored to personal interests.

Daily Life Skills

Support to develop essential life skills including budgeting, cooking, and time management to enhance independence.

Palliative Care

Compassionate, respectful care designed to maintain comfort, dignity, and emotional well-being during life’s final stages.

In Home and SIL Environments

Consistent, person-centred support delivered in-home or within SIL environments, ensuring comfort and familiarity.

Why choose Complete Care?

Complete Care Assist provides care you can always count on across Brisbane, Moreton Bay, the Gold Coast and Sunshine Coast regions.

 

We specialise in 24/7 person-centred care for individuals living with complex and high medical needs, and managing progressive or multiple diagnoses, including those living with Parkinson’s, MND, MS, epilepsy, stroke recovery and those requiring palliative and end of life care.

 

Through consistent staffing, strong communication, and real relationships, the team offers more than just support, they hold the whole care  and support network together.

Person-centred care designed and delivered around your individual goals and needs.

Consistent, experienced and dependable support workers carefully matched to your needs and preferences.

24/7 access to a responsive, committed and highly experienced support team.

Strong and trusted relationships with participants and their families.

A valued link, coordinating and working collaboratively with you, your stakeholders and supporting health services.

Genuine, Reliable Support Built on Trust and Personal Connection

Providing consistent, person-centred care that builds confidence, strengthens independence, and encourages growth.

Outcome-Focused Support Shaped by Empathy and Consistency

Support designed to encourage meaningful growth, trust, and belonging in a respectful, inclusive environment.

Trusted NDIS Provider for North Brisbane, Caboolture, Moreton Bay and Beyond

Delivering reliable, outcomes-driven care across North Brisbane, Caboolture, Moreton Bay and surrounding regions.

Services That Support Growth, Connection, and Daily Living

Providing support tailored to promote independence, build life skills, and strengthen real connections within the community.

Meet the Team Behind Your Trusted Care

Staff members at Complete Care Supports are chosen for both their experience and their passion for genuine, meaningful support. Empathy and respect guide every interaction, and each team member understands the importance of working in someone’s personal space. Delivering more than just care, the team creates real relationships that bring comfort and security to participants and families alike.

Every staff member is fully committed to the outcomes of the people they support. Flexibility, reliability, and professionalism ensure the care offered adapts seamlessly to the individual. Strong values of transparency and integrity shape the service delivered, helping each participant feel safe, heard, and empowered to live their life with dignity and independence.

Alexander Cope

HOTEL MANAGER

Larry Castaneda

SALES & MARKETING

Ellen Roberson

RECEPTIONIST

Meet Our Leaders – Sarah and Matt

Sarah is the Owner and General Manager of Complete Care Assist.

 

Sarah’s early career focused on sales and marketing with FMCG companies. After taking time out of the workforce to raise three children (currently 11, 14  and 16), Sarah worked in the education sector. Whilst living in the USA, Sarah was a Moderate Needs Para Educator, supporting students from severely disadvantaged and trauma impacted backgrounds with a range of disabilities, learning, developmental and emotional challenges. This experience inspired Sarah to pursue her interest in this area further through owning and operating her own business, and postgraduate studies.

 

Sarah is currently completing postgraduate studies in Psychology and professional development programs in Positive Behavioural Supports.

 

Matt is the Director of Complete Care Assist.

 

Matt grew up in regional Australia and has a diverse business background, having worked in consulting, finance and most recently having run and rapidly grown small and large services businesses both in Australia and North America. Matt takes an active role in developing and executing the strategic direction of Complete Care Assist and ensuring it has the capabilities and infrastructure in place to support its participants, both today and in the future.